testimonials of Expérience Authentique’s clients

Home > The E.A. Story > Testimonials

 

dream custom vacations in the southwest of france dream custom vacations in the southwest of france dream custom vacations in the southwest of france

Dennis Benoit & Anne Lorenz & their 2 children,
                                                                      Toronto (Ontario)

With Evelyne’s help, we had a fantastic family experience in France with our children aged 8 and 10 yrs old. Evelyne arranged everything we had asked for and gave us more. There was never a dull moment ! The gentrified “fishing village” of St Jean de Luz had everything to please each member of our family. Our 2 bedroom & 2 bathroom apartment was charming and in the "the centre of the action". We enjoyed easy access to San Sebastian & Bilbao in Spain. Evelyne’s  “ Carnet de Voyage” was full of maps and brochures  for all kinds of interests. It also contained a personalized  booklet of Evelyne’s own advice on the travelling in Paris and the Southwest of France, with very wise advice on how to get the most out of  the experience.  My only regret is that 3 weeks was not enough time to get around to everything described in it. If someone told me that I was obliged to “only” vacation in the Southwest of France for the next few years, I would not be upset at all….nor would my children ! ( full testimonial with highlights of each area to be posted on the Expérience Authentique blog)

Steve Bureau & Lesley King, and their 2 children,
                                                                                Calgary, AB

Our trip to both the Spanish and French sides of the Basque country was absolutely great. All of your recommendations were fantastic, a great fit for us as a family. I will definitely recommend your services. Thanks so much for everything!

Family Hickey & family Gutelius, 2 couples & 5 children,
                                                                          Toronto (Ontario)
Evelyne’s efforts were an important part of our great experience. We were met on arrival and loved the benefit of having some food and drinks already stocked for us. Evelyne understood that a two family vacation required extra planning. Her recommendations were outstanding…from the beautiful house with a pool (walking distance into St Jean de Luz via the ocean promenade) to added services such as the in- home chef and guided tours of St Jean and Bayonne. Evelyne’s preparations were very thorough and she was available during our trip to answer any questions. We look forward to using her services again! Vive la France!”


The Tharp family reunion, Calgary, Toronto, Hong-Kong

Our family gathered to celebrate an 80th birthday in St Jean de Luz in July 2007.  There were 17 family members (plus a few friends) who came from 3 different cities to spend two weeks together.  Ages ranged from 8 months old to 80 years.  We wanted a destination that was not overly commercialized, yet well serviced by air transportation, amenities and health care.  What we found was a truly French environment (no fast food!), a beautiful setting, a temperate climate, and a great range of activities to please people of many different interests.  
Beauty and culture were everywhere, both in St Jean de Luz and its surrounding area. St Sebastian in Spain is 30 minutes away by train.  There is hiking, biking, beautiful markets to visit and wonderful history to learn.
The accommodation was well chosen for our large group: we never felt crowded, and the facilities were sufficient to manage our large party.  Evelyne’s services and recommendations were well chosen.  They reduced the work that can come with large group gatherings, and augmented the enjoyment.
I would happily return to St Jean de Luz for another holiday or family gathering.  It is not often you can find a place that is so unique, yet so well serviced. As for Evelyne, her guidance is like having a friend in a place where you are visiting.  Follow her directions.  You won’t be disappointed.
 

Dave & Lesley-Ann Giles, Oakville ( Ontario)
The trip was great! We had a lot of fun and would do it again. On the bike trip, everyone was so nice and the countryside and towns were beautiful. The Paris apartment was fantastic. Thanks for organizing the apartment, hotel and trains. Everything worked out great. If any of our friends want help organizing a trip to France I’ll suggest they give you a call!

Mark Maybank & Catherine Freisen, and their 3 children,
                                                                       Toronto ( Ontario)
We had a wonderful trip. Carcassonne and the Camargue were excellent. We ate well, slept well, and enjoyed the pools! Thank you for your assistance. We would not change a thing!

John and Betty Reilly & their 2 children, Toronto
It was our first visit to the southwest region of France and certainly not our last.  We thoroughly enjoyed the Basque culture, the proximity to Spain and incredible sea and surf.  We had a wonderful centrally located house with it's own parking ( a blessing in crowded Biarritz) that allowed us to blend in like locals. The tour guides arranged through Experience Authentique were extremely knowledgeable  and aquainted us with the history and culture of the towns and villages and gave a great perspective to our children.  We couldn't keep our children off the beach and they  were able to take advantage of the local surf schools and now they're hooked for life.   Evelyne did a marvelous job in making our visit an authentic experience of a lifetime."

Anne Conway & James Findlay & 4 children (10 to 16yr old),
                                                                           Toronto, ON
Our time in the Southwest of France, Spain and Paris was brilliant. We truly adored our holiday and all of your suggestions were superb!
 

Fay Leblanc & Alan Wood, Whistler &  Ali Ryan, Victoria, BC
The House suited us to a T, WE LOVED IT, it was a real family home (you did a good job preparing us for what it was/wasn't, so it was sure to fit us). The stocking up of fridge was a real treat, local products & wine, and other exciting stuff as well as basics! The various local hosts, especially Catherine on our spectacular hike to San Sebastian and Serge driving through the small mountains roads and villages were special people: knowledgeable and responsive to our needs. St Jean de Luz overall is a fascinating town in a fascinating region. Amazing variety of food and venues available, and lovely to be there off-season. Evelyne, thank you so much for your advice and your help. We would not even have known about St Jean de Luz without you, and here we are, in love with it. Hotel in Paris was perfect.
 

 Camila Vaz's family, Toronto
Our previous family trips to Italy and the Middle East have been with relatives who are domiciled in those areas shepherding us from place to place. In comparison our trip to France was a step way outside anything we had tried before. We had a wonderful time in every aspect – a great holiday, a terrific learning experience and most of all an understanding of Parisian history, culture and daily life. All this in just 6 days!!! Thank you very much for all you did for us. Good Luck & grand success.
 

 Ruby Donner in Winnipeg & Eileen Sever in Santa Monica traveling with teenage grand-daughters through Dordogne
Thank you for all of your wonderful planning and effort. In retrospect the trip was just wonderful.  My grandchild was here visiting recently and she reflects on it very positively. In short, it accomplished everything I wanted it to.  Thanks, and thanks again.

Suzanne Shore & Jamie Cuthbert and their two children,
                                                                     Toronto, ON
Your itinerary was the centre point of our holiday- indispensable, fun, down to earth. Your carnet de voyage was a tremendous help for a rich three-week holiday of experiences for our family. The specially tailored points of interest you suggested, surfing in Biarritz, dinner at the imperial hotel, dinner at the seaside in a rustic beach house place etc… were extremely valuable. Biarritz and Saint Jean de Luz on the coast were superb. The Basque countryside was peaceful and relaxing. We loved the buzz of San Sebastian.

Elizabeth Rickerby and Jerry Alexander traveling with a couple of close friends, Toronto, ON
Very, very scenic and diverse from the coast to the mountains. Lovely little towns, interesting food, people friendly and helpful. Lots to see and do if you like the outdoors and walking.   Being so close to Spain is a real plus, and Basque culture is unique in France. Really enjoyed the pace of life. The fact that it is not well traveled or well known in North America is part of its charm. All of your first hand knowledge was invaluable and having some guidance about where to go and what to do made each day easier to plan. Loved the villa we stayed at and the chateau itself was amazing. For me the opportunity to meet some French people (Paul, Isabelle & Pierre) and spend some time with them was the highlight and made this trip most memorable. The carnet de voyage was a treasure of information and we would have liked to be able do everything ! We would absolutely recommend your services to our friends and network.

Don & Jane Fraser & 14 year old child, Toronto, ON
We valued the overall travel arrangements. I would recommend Expérience Authentique Services with absolute confidence.We valued the overall travel arrangements. I would recommend Expérience Authentique Services with absolute confidence.

Pam Isaak & Greg Kiessling and their two children, Toronto (Clients in 2004,05,06,07 & 08) We loved the Southwest of France – it appears to be less “touristy” than other regions of France and is beautiful, historically fascinating, and the people were charming, helpful and generally friendly. We will definitely promote the region to our friends as an “untouched” area to visit with many beautiful and interesting sites as well as gorgeous beaches and a great climate.
Outstanding service overall – itinerary very accurately reflected our desires and introduced us to the beauty and charm of the region. The local knowledge was invaluable. Without your help and encouragement I don’t think we would have chosen the region to visit but we are so happy that we did. You suggested great options for us to explore and new things to try (e.g. surfing, horseback riding) and really listened to what we wanted (driving trip through the Pyrénées was fabulous). We enjoyed our first trip so much that we really wanted to take our children to this very special part of France and rent a villa. The children had a great time and were encouraged by the opportunity to use their French as the people were very friendly and warm. You also made many wonderful suggestions for child-friendly activities. We are very happy to act as references and try to recommend your services far and wide!

Kim Olynyk & Shawn Murray & their children, Barrie, Canada (Clients in 2006, 07 & 08)
We would definitely recommend Expérience Authentique's services to our friends and network. We especially valued the organization of accomodations and the certainty that they were appropriate. The carnet de voyage was very detailed and helpful . We very much enjoyed our surfing experience as a family.

 

Hannah & Brian Silverman and their 8yr old daughter,
                                                                         Toronto, ON
 Evelyne promised an authentic experience, and that's what we got, with no effort on our part. We've always planned our Paris trips on our own, but this time we were relieved for an insider to identify and steer us to the culinary specialties (ttoro seafood stew and melt-in-your-mouth macaron cookies, among others), the pelota/jai-alai rinks, the flamenco dancing, the street festivals, the scenic beaches and walks, the serene farming villages, and the other cultural attractions most worth doing. Evelyne placed us at a perfect guest house with a perfect caretaker host, and then she gave us an itinerary of suggested things to do based on our interests (called a carnet de voyage). There was no schedule, just great ideas from which we could pick and choose. We concentrated on enjoying ourselves and didn't worry because all choices were going to be quality experiences. What a wonderful way to let a vacation unfold. The most fun thing? Watching surfers one morning on a secluded beach in Saint Jean de Luz near our guest house...watching locals dancing at a Basque street festival in Socoa... eating a delicious fish dinner while watching the sun disappear into the Atlantic...taking a bizarre funicular train ride up La Rhune Mountain into the clouds. We can't wait to go back and choose a whole different set of experiences.

Diane Copoloff and Lorne Orleans, Toronto
The French Southwest has very picturesque towns and countryside. We enjoyed consistently positive experience interacting with locals, and found lots of interesting culture and history. Your carnet de voyage gave us excellent and useful info. Having all the information about 'things to do' in a single document was very helpful. Both B&Bs stays were beautiful with a friendly host in Biarritz and inland an opportunity to have a Château to ourselves. The venta in the mountain was a great place to eat and the restaurant experience in Baigorry was perfect!

Alison Pentland and her 16yr old son & friend, Toronto
First Evelyne really listened to me and helped address my concerns of finding the hidden treasures of France that would satisfy myself as a 47-year old single mother and anthropologist and two 16 year old teenage boys.  No small feat!  It turned out beautifully! Teenagers are so hard to please, so the best value I found was actually priceless.  It was seeing the satisfied look on my 16 year old son's face every time we visited a place recommended or booked for us through Expérience Authentique.  The guided evening trip to San Sebastian, Spain, was unique, the Villa, the restaurant referrals, and particularly, the surfing camp in Biarritz were amazing and took us off the tourist trek and deeper into the culture of South West France.

Pamela Jackson & family, Barrie
Your efforts for our trip to Paris were perfect.  We are still talking about the adventures that we were able to do.  Our children did very well for the detailed and very busy schedule. For the short time that you had to help us out we were very happy with all that had been arranged for us.  The young ladies that meet with us when we arrived in Paris were very nice.  All of our tour guides were very friendly and informative. Thank you again for all of your help.

MacNicol-Schaly's stay in Paris, Barrie (Canada)
Overall I would say 9 out of 10.  We all had a terrific time and enjoyed Paris very much. Thank you again for all your assistance.  You really added to the enjoyment of the trip.

 

Back to Top